Terms and Conditions
Returns Policy
If the goods you receive are faulty, we will replace those goods if they are returned to our warehouse within 30 days of purchase. Reimbursement for shipping expenses will be up to the value of the original quoted shipping cost.
After 30 days returns and refunds are subject to manufacturers warranty.
Privacy
The privacy of your customer data, orders and credit cards are important to us. We will not disclose or sell your customer data to any third party. We will only send you email newsletters if you explicitly opt in.
Credit card details are not stored anywhere on our servers nor in our premises. Your credit card details are processed in real time by an independent payment gateway, using secure encryption.
Delivery Times
We will typically process your order within 1 business day following cleared payment. Payment by online banking cannot be checked until the next business day. We will send you an email notifying you when your order has been shipped. Please allow up to 3 days for non-rural delivery domestically or 6 days for rural, International delivery depends on area and current delays such as Covid-19.